You might be surprised to learn that one of the most important tools in the computer world—what helps those working help desks, as well as those troubleshooting IT systems on their own—is a tool that we all have at our disposal. Search engines, the most popular of which are Google and Bing, are incredibly useful tools in finding specific answers to computer issues.
Because there’s such a large community of computer users, and because people have favorite operating systems that they want to see succeed, there are a lot of people who publish information about those systems online in order to help fellow users. Search engines like Google and Bing do a good job of tracking that information, as well as any new updates that have recently been added online.
But it’s not as simple as telling someone, “Just Google it.” When we explore the Internet in the classroom setting, we cover the searching strategies that will produce the most relevant results, techniques that yield the most recent results, and ways to narrow searches to access only the most useful articles.
At Cybertex, we focus on what is applicable to working in computer systems in the real world. From the front lines of the help desk to the behind-the-scenes work in system administration, our education is geared toward the certifications you’ll need to show proficiency in all areas of IT work, as well as what you’ll be expected to do once you’re working at a job. That can include, in certain instances, effectively harnessing the power of a search engine to help you fix everything from common errors to those rare issues that occur.